Sales Support Program Manager (m/f/d)

at  Speexx

Speexx is the #1 platform for people development. We combine cutting-edge AI technology with world-class coaches to deliver needs assessments, personalized language training, and business coaching to empower people on the job. Since 2012, Speexx has equipped over 1,500 organizations with the tools their workforce needs to thrive. And we’re just getting started.
As we continue to grow, we are on the lookout for a new Sales Support Program Manager to join our Sales Support team. This role will involve close collaboration with Solution Consultants, Key Account Managers, and Sales Operations to optimize, organize, and scale our sales processes, ensuring seamless interactions for Speexx customers. This is an exciting opportunity to grow with a truly global, dynamic team and make a positive impact on the learning and development industry from day one.

OUR HIRING ADJUSTMENTS & EXPERIENCES

At Speexx, we are searching for individuals with varied skill sets, backgrounds, and experiences that can help enrich our culture even further. Even if you don’t meet every requirement, we still encourage you to apply. Don’t let the confidence gap or imposture syndrome hold you back from shining!
Just like our personalized learning solutions, our recruitment is not one-size-fits-all. Please let us know if you need any adjustments throughout the hiring process! We are looking forward to hearing from you!

• Build an efficient Sales Support strategy and contribute to the enhancement of our customer lifecycle.
• Coordinate the onboarding of new Sales Support team members and ensure ongoing training for current staff.
• Collaborate with internal teams (Product Management, Marketing, CSM, and C-Level) and external stakeholders (consultants, suppliers, LMS providers) to improve infrastructure related to data protection and security, integration, and certification.
• Coordinate and manage Sales Support activities across global business units.
• Create, maintain, and help translate sales support templates and documentation.
• Monitor the Sales Support Team’s progress, ensuring organization and alignment with department KPIs.