Sales Tech Support Draftsperson

at  Metricon

Reporting to the Group Drafting Manager, your responsibilities will include:

• Provide pre-deposit sketches and enhancements that will assist the consultant in closing the sale
• Provide assistance to the sales team to secure new sales by suggesting efficient solutions to help the customer get what they want within our variation guidelines
• Review all designs / documentation provided by the sales team to ensure it is clear and complete, and resolve any anomalies with the relevant Sales Consultant or Manager before sale acceptance
• Ensure that all sales documentation passed to the Sales Operations team can be worked on efficiently with no further clarification needed, and that it reflects the exact requirements of the customer; and
• Identify repetitive requests for product variations and recommend development of standardised options to efficiently address frequently requested changes