Salesforce Administrator/Developer Canada Remote

at  Motorola Solutions

COMPANY OVERVIEW

At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.

JOB DESCRIPTION

Reporting to the DevTeam Lead, Digital Enablement & Analytics, the Salesforce Developer is part of a team that is responsible for the development, integration and operational support of Avigilon’s Salesforce CRM and associated integrated systems.

QUALIFICATIONS:

• 4+ years Salesforce Development experience (Apex and Visual Force, LWC is preferable)
• Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components
• Experience in creating PR’s using bit bucket , VS studio or any preferred way.
• Hands on experience with Salesforce Automation tools as lightning flows, Visual Flows, Approval Processes and changesets
• Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder

BASIC REQUIREMENTS

• Bachelors Degree with 4+ years of Salesforce development and administration experience

TRAVEL REQUIREMENTS

None

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
• Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues.
• Design, develop and test programs of average to high complexity.
• Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.
• Consult with Application owners and Digital partners to enable Digital solutions leveraging Avigilon’s CRM capabilities.
• Pilot and implement new CRM functionality.
• Provide technical support of CRM technology 24/7, especially during upgrade/fixes.
• Provide system administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
• Create and maintains documentation related to important support processes.
• Identify and engage in process improvement opportunities.
• Facilitate transition of applications from development to production.
• Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolve conflicts/issues of medium complexity and escalate to others as appropriate.
• Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.