Salesforce Administrator

at  Redwood Credit Union

Redwood Credit Union is a not-for-profit financial institution that believes in people over profits. Our mission is to passionately serve the best interests of our Members, team members, and communities. Sticking to that vision has made us one of the most loved financial partners in the many communities we serve. In fact, RCU is the 8th largest credit union in California—and growing. Due to this growth, we recently completed construction on our new, 8-acre campus in Napa and are ready to welcome more than 500 valued team members!
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It’s all possible with a leadership team committed to hiring talented people and helping them develop their careers.
If this sounds like a place you’d like to be, we’re eager to meet you!
Lead the ongoing development and adoption of Salesforce at Redwood Credit Union. Successful candidate has a record of success in implementing Salesforce processes and fostering Salesforce adoption. Working closely with business leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes on the Salesforce platform, this role is part technical project manager, part administrator, and part Salesforce analyst.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work with team members to define and document development requirements.
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills with the ability to communicate effectively at all levels of the organization.
• Ability to interact and communicate with outside vendors.
• Ability to establish and maintain an effective working relationship with a diverse group of people.
• Ability and desire to work in a team environment.
• Ability to work weekends and late nights when needed.

PHYSICAL REQUIREMENTS:

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to stand for extended periods of time occasionally.
• Ability to lift up to 50 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.

EDUCATION/EXPERIENCE:

A combination of education and experience equivalent to a bachelor’s degree in computer science or closely related field with a minimum of five years of experience in programming or IT, to include a minimum of two years as a Salesforce Administrator.
Compensation: Base starting range: $48.00 to $64.00 per hour commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate’s work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Please refer the Job description for details