Salesforce BSA

at  Prodigy Labs

We are looking for an experienced and detail-oriented Senior Business Systems Analyst (BSA) with expertise in Salesforce to join our team. The ideal candidate will have a strong background in analyzing data quality, identifying root causes of data quality issues, and providing support in project implementations. This role requires a deep understanding of system analysis, processes, and Salesforce platform capabilities. The candidate should have 5 to 7 years of relevant BSA experience, preferably in the financial industry.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• 5-7 years of relevant experience as a Business Systems Analyst, with a focus on Salesforce.
• Advanced to expert knowledge of system analysis, business processes, and data quality assessment.
• Proven experience in identifying and resolving data quality issues within support projects.
• Excellent communication skills, both verbal and written.
• Experience in any other Credit Banking applications or Business Banking applications

• Conduct thorough analysis of data quality within Salesforce and related systems, identifying and investigating root causes of data quality issues.
• Collaborate with stakeholders to gather requirements, document business processes, and translate business needs into Salesforce solutions.
• Provide expertise in system analysis and process optimization, ensuring efficient and effective use of Salesforce within the organization.
• Lead and contribute to support projects, offering insights and recommendations for improving data quality and system functionality.
• Develop and maintain documentation related to system configurations, data models, and workflows within Salesforce.
• Communicate effectively with technical and non-technical stakeholders, ensuring clear understanding of system capabilities and limitations.
• Drive continuous improvement initiatives within the Salesforce environment to enhance user experience and operational efficiency.