Salesforce Business Analyst
at NTT Data
Toronto, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 04 Jul, 2024 | Not Specified | 04 Apr, 2024 | 3 year(s) or above | Dashboards,Pmi,User Acceptance Testing,End User Training,Jira,Iiba,App Builder,User Stories,Field Mapping,Flow,Visio,Tableau,Data Analysis,Data Migration,Epics | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Company Overview: Req ID: 276504 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Job Description: Requirements:
- Current Salesforce Administrator Certification
- 8+ years of Business Analysis experience, including: Tableau and data analysis
- ERG, Workday experience
- Led or performed a major role in Discovery Workshops
- Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
- Identifying gaps and pain points
- Elucidate requirements into User Stories and Acceptance
- Criteria and gain client sign-off
- Prepare for and conduct Sprint End client demos
- Work with technical leads; onshore and offshore
- Use Analytical and problem-solving skills
- Write Stories from Epics, run refinement sessions, drive daily stand ups,
- the Relationship Builder among Product Owner, Client and other project stakeholders.
- A minimum of 3 years:
- Utilizing Salesforce Best Practices
- knowing when to utilize configuration vs. custom code vs. App Exchange product
- working within Agile development methodology
- working in JIRA, or similar Project Management tool
- 3+ years of Salesforce.com experience is a MUST, including:
- Configuration
- Workflow/ Process Builder and Flow
- Approval Processes
- Org Wide Sharing Rules
- Role hierarchy and User Profiles
- Data migration using Data Loader or Data.io
- Reports and Dashboards Creation
- Preferred Qualifications:
- Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification
- Agile cert (SAFe, IIBA, PMI, etc.)
- Superior written and verbal communication
- Strong understanding of CRM functional knowledge
- Prior experience with multiple system integrations and data field mapping
- Experience in User Acceptance Testing and End-User Training
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT Software - Other
Business Analysis
Graduate
Proficient
1
Toronto, ON, Canada