Salesforce Business Analyst

at  NTT Data

Toronto, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Jul, 2024Not Specified04 Apr, 20243 year(s) or aboveDashboards,Pmi,User Acceptance Testing,End User Training,Jira,Iiba,App Builder,User Stories,Field Mapping,Flow,Visio,Tableau,Data Analysis,Data Migration,EpicsNoNo
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Description:

Company Overview: Req ID: 276504 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Job Description: Requirements:

  • Current Salesforce Administrator Certification
  • 8+ years of Business Analysis experience, including: Tableau and data analysis
  • ERG, Workday experience
  • Led or performed a major role in Discovery Workshops
  • Produce AS-IS and TO-BE process flows in Visio, Lucid, etc.
  • Identifying gaps and pain points
  • Elucidate requirements into User Stories and Acceptance
  • Criteria and gain client sign-off
  • Prepare for and conduct Sprint End client demos
  • Work with technical leads; onshore and offshore
  • Use Analytical and problem-solving skills
  • Write Stories from Epics, run refinement sessions, drive daily stand ups,
  • the Relationship Builder among Product Owner, Client and other project stakeholders.
  • A minimum of 3 years:
  • Utilizing Salesforce Best Practices
  • knowing when to utilize configuration vs. custom code vs. App Exchange product
  • working within Agile development methodology
  • working in JIRA, or similar Project Management tool
  • 3+ years of Salesforce.com experience is a MUST, including:
  • Configuration
  • Workflow/ Process Builder and Flow
  • Approval Processes
  • Org Wide Sharing Rules
  • Role hierarchy and User Profiles
  • Data migration using Data Loader or Data.io
  • Reports and Dashboards Creation
  • Preferred Qualifications:
  • Salesforce App Builder, Service Cloud or Sales Cloud Consultant Certification
  • Agile cert (SAFe, IIBA, PMI, etc.)
  • Superior written and verbal communication
  • Strong understanding of CRM functional knowledge
  • Prior experience with multiple system integrations and data field mapping
  • Experience in User Acceptance Testing and End-User Training

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:3.0Max:8.0 year(s)

Information Technology/IT

IT Software - Other

Business Analysis

Graduate

Proficient

1

Toronto, ON, Canada