Salesforce Business Analyst, Sr

at  TISTA Science and Technology Corporation

Overview:
Are you a purpose-driven Salesforce Business Analyst, Sr seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom?
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities:

• Facilitate meetings and lead discussion for diverse and senior groups of government stakeholders and multiple contractor subject matter experts. Drive efficient conversation to deliver concrete results.
• Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP’s and guidelines), etc
• Develop functional and non-functional testable business requirements/user stories, support test case reviews to ensure requirements are met
• Support business by becoming a Subject Matter Expert for applications and standards
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads
• Coordinate with the technical development team to ensure complete understanding of functional specifications
• Contribute to small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects Assist with development of education & outreach materials including user guides and other external communications

Qualifications:

• 10 yrs relevant experience as a Business Analyst or in equivalent role in software development team
• Experience guiding businesses to improve business processes and efficiency in Salesforce
• Experience in a customer–facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements
• Experience with contributing to Scrum teams and working with developers to translate business needs into user stories
• Experience working on Federal programs that are of high priority, visibility, and public-facing (desired but not required)
• Experience with Agile delivery programs
• Must be able to work quickly with a high degree of accuracy with cross-functional teams
• Flexibility in working independently and collaboratively as needed. Able to work under minimal supervision or in team environment and exercise an expert level of decision-making capability
• Excellent writing skills and ability to produce polished written products
• Excellent organizational skills: ability to capture notes, action items, recognize next steps from discussions and follow-up with necessary individuals to bring a topic to conclusion
• Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access
• Experience using a requirements management tool and ability to manage all aspects of the requirements lifecycle including initial draft elicitation, refinement, approvals, technical story breakdown, change requests and defect tracking

EDUCATION

• Bachelor’s Degree (Engineering or a related scientific/technical discipline) or additional 8 years of relevant experience
• Applicable professional certifications such as Business Analyst, Product Owner, Scrum, SAFe, Agile, etc.

• Facilitate meetings and lead discussion for diverse and senior groups of government stakeholders and multiple contractor subject matter experts. Drive efficient conversation to deliver concrete results.
• Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP’s and guidelines), etc
• Develop functional and non-functional testable business requirements/user stories, support test case reviews to ensure requirements are met
• Support business by becoming a Subject Matter Expert for applications and standards
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads
• Coordinate with the technical development team to ensure complete understanding of functional specifications
• Contribute to small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects Assist with development of education & outreach materials including user guides and other external communication