Salesforce Environments Engineer

at  DFP Recruitment Services

JOB DESCRIPTION

• Federal Government opportunity in Surry Hills
• 12-month contract
• Hybrid working arrangements available

THE ROLE

The work involves multiple projects spanning a number of current industry-leading technologies, including Salesforce as a core component.

RESPONSIBILITIES MAY INCLUDE BUT ARE NOT LIMITED TO:

• Maintain and configure Health Cloud and Service Cloud applications.
• Manage Salesforce Sandboxes and Scratch Org to support development teams.
• Develop and continuously improve standards for Salesforce environment and release management.
• Seek out automation opportunities for improved management of the Salesforce landscape.
• Perform ongoing system administration including maintaining user roles, monitoring application storage, security settings, profiles, sharing rules, workflow rules, and data integrity.
• Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
• Create release plans to deploy projects.
• Maintain platform security.
• Install and configure 3rd party packages.
• Raise support tickets with Salesforce.
• Develop and maintain documentation on processes, policies, and configuration.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects, and Business Analysts.
• Attend daily stand ups to review and discuss improvements.