Salesforce Solution Architect, Service Cloud
at NeuraFlash
Toronto, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Jun, 2024 | Not Specified | 15 Mar, 2024 | 2 year(s) or above | Integration,App Builder,Legacy Systems,Deliverables,Computer Science,Force.Com,Visualforce,Environment Management,Apex,Web Services,Salesforce | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT NEURAFLASH:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
REQUIRED QUALIFICATIONS:
- 3+ years project experience in a hands on technical consulting and project management role.
- 2+ years of project delivery experience with Salesforce.
- Deep understanding of Salesforce administration required (Service Cloud, Sales Cloud, and Force.com).
- Expert in designing and creating Service Cloud solutions using Salesforce declarative configuration.
- Experience with Experience Cloud and CRM Analytics highly preferred.
- Demonstrated ability to document requirements for technical resources, and ability to fully understand technical solutions leveraging Apex, VisualForce and Web Services.
- Experience leading multiple Salesforce Project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development.
- Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management, project management expertise and process methodology.
- Experience leading Enterprise Service Cloud projects - including ground-up Service and Sales Cloud deployments.
- Proven ability to successfully juggle multiple projects, deliverables and deadlines simultaneously.
PREFERRED SKILLS:
- Ability to understand and assess how business processes can be improved using Salesforce.
- Great with customers, quickly builds credibility, and a fantastic team player!
- Certifications: One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder), multiple certifications preferred
- BS in Computer Science, Engineering, or similar technical degree or equivalent experience
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
BSc
Computer Science, Engineering
Proficient
1
Toronto, ON, Canada
