Salesforce User Support Agent
at Johnson Controls International
SPGG, N. L., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 07 Aug, 2024 | Not Specified | 09 May, 2024 | 1 year(s) or above | English | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Salesforce User Support Agent
The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related to the Salesforce Sales & Service Cloud, Community Portals, and the Marketing automation tool Pardot. You will be collaborating with various Stakeholders across all business functions including other salesforce experts to analyze the questions and requests and when required escalate incidents into a ticket system.
EDUCATION AND EXPERIENCE NEEDED
- Bachelor’s degree completed
- Salesforce experience and preferred Business Support experience either as a Key-user or Business Support Agent
- Fluent in English
- Minimum 1 to 2 year experience
Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:2.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
San Pedro Garza García, N. L., Mexico
