SAP Ariba: Catalog Enablement Consultant with Italian

at  SAP

BRING OUT YOUR BEST

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
The Catalog Enablement Consultant manages the enablement of catalog content for Sellers on the Ariba Network which is then consumed by the customer’s user base.
The role includes the responsibility for the successful execution of the catalog enablement projects in time and at cost, education of the customers on Ariba Network functionality related to Catalog Enablement and creation and maintenance of specific project related documentation package for Customer and Sellers.
The Catalog Enablement Consultant will demonstrate the ability to support multiple projects, offer solutions and escalate issues and manage the enablement of catalog content according to the project plan. Skills in project management as well as functional recommendation will be key to being successful in this role.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• University degree (Business and/or Information Technology)
• Fluency in English and German
• Excellent verbal and written communication skills & strong customer focus
• Strong organizational skills
• Strong analytical and problem-solving skills, conceptual thinker, self-motivated individual
• Technical understanding and capabilities
• Proficiency in Microsoft Office applications including PowerPoint, Excel, Outlook and Word
• Understanding of Business-to-Business catalog strategy
• Proactively seeks to understand and share learnt knowledge
• Knowledge of procurement business processes, from requisitioning to payment (Procure-to-Pay)
  What you can expect is professional onboarding, exciting career progression, a diverse work environment providing growth opportunities, learning & development possibilities, and an international business network for you to leverage. Interesting non-work related activities (volunteering, charity, sport events,..)
  This role is based at the ultra-modern Metronom office building directly above the Nove Butovice metro station. The location encompasses SAP’s vision for the perfect work-life balance by featuring uniquely decorated relaxation rooms, parents’ and kids’ room.

Customer Focus

• Delivers high-quality, on-time implementation services on Catalog Enablement Projects to Sellers utilizing the Ariba Network and cooperates with Supplier Enablement Project Managers and Supplier Managers
• Responsible for creation of Catalog Enablement specific documentation
• Works with Customers and Sellers to support and educate them on the Catalog Enablement

Practice Development

• Provides issue resolution related to Catalog Enablement via the Ariba Network (can process or functionality based)
• Support testing process with Customers and Sellers
• Provide best practices around Catalog Enablement

Teamwork

• Tracks and reports the progress on the Catalog Enablement Projects
• Proactively escalates issues to Supplier Enablement Project Managers, Supplier Managers and the Customer Support helpdesk
• Delegate issues to appropriate team/individual
• Create/share documentation to improve the team members knowledge base and understanding