SAP iXp Intern - Business Support Specialist
at SAP
Lima, Lima, Peru -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Jul, 2024 | Not Specified | 29 Apr, 2024 | N/A | Good communication skills | No | No |
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Description:
WE HELP THE WORLD RUN BETTER
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
ABOUT THE SAP INTERNSHIP EXPERIENCE PROGRAM
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Responsibilities:
Position title: SAP iXp Intern – Business Support Specialist
Location: Lima, Peru - Av. Circunvalacion del Club golf los Incas, Santiago de Surco
Expected start date: May 2024
As Business Support Specialist, you help our customer-facing roles (e.g. sales) be more productive. This allows them to focus on their customer first, simplifying the buying experience with SAP.
In your role, you bring reliable, qualitative, and professional assistance on both transactional and business-related questions.
You will learn about and support various business applications, processes, and deal motions – therefore gain a deep understanding on how sales operate in a Cloud company. This specific role will focus on OnPremise, Services Sales and future deal motions, therefore securing our current business and engaging in the transition to new.
Core tasks include:
- Handling end-user inquiries – detecting the problem, troubleshooting, dispatching, and closing the issue
- Working in a multi-channel environment where support is provided via chat, call-out, ticketing,… You may engage in simple exchanges or more complex consultations based on your growing levels of expertise
- Exchanging best practices and following standard execution models to help our team be most efficient
- Participating in, contributing to, or hosting learning and networking activities to consistently grow knowhow and collaboration
- You may contribute input and or take the lead of scope-related or process-related projects
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Lima, Lima, Peru