SAP S/4 HANA CS&CMM Functional Consultant

at  Halian International

Dubai, دبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate30 Jun, 2024Not Specified30 Mar, 2024N/AGood communication skillsNoNo
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Description:

  • Well versed in ISU -Customer Service Base customizing and configuration
  • Must have strong experience in SAP ECC 7.0 Customer Service (CS) integration with rest of the SAP components such as Project Systems (PS), Finance (FI/FICA), Controlling (CO), Logistics (SD/MM/PP)
  • Hands on configuration Knowledge in following areas:
  • Interaction Center
  • Move-in,
  • Move-out,
  • Service notification,
  • Service work order,
  • Disconnection/Reconnection, etc…
  • Expertise Queues (TRFC/QRFC) handling and trouble shooting
  • Experienced in SAP Business Master Data /Technical Master data configuration
  • Should have hands on experience, architectural knowledge on SAP CS module with specific focus on interaction with third party systems SYCLO, Work manager and MRS
  • Well versed in Functional workflow designed
  • Knowledge in web service integration with SAP s4HANA
  • Knowledge in Mobile Application like Fiori etc…
  • S/4 HANA Customer Management implementation will be an added advantage.
  • Expertise in S/4HANA CMM WEB-UI Interaction Center, Complaints and Customer service process
  • Should have hands on experience, architectural knowledge on S/4HANA CMM module with specific focus on interaction with third party systems IVR and CTI
  • Experienced in SAP Collection management WEBUI integration
  • IC web Client and SAP S/4HANA CMM Integration
  • Well versed in base customizing and WEBUI configuration
  • Module Expertise in SAP S/4HANA Service
  • Strong change management, business process mapping and re-engineering experience required
  • Candidate must have good Interpersonal skills, analytical skills, Problem solving skills and technical documentation skills.
  • One full life cycle implementation of SAP S/4HANA CS & CMM is an additional plus.
  • Independently be able to work on project requirements in his/her specific work streams with quality deliverables.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Graduate

Proficient

1

Dubai, United Arab Emirates