Scheduler, Cancer Center

at  RWJBarnabas Health

JOB OVERVIEW:

Responsible for scheduling patient s physician appointments and diagnostic testing. Bilingual required. Collection of payments when due. Works closely with physician s secretary and nurse to ensure appropriate scheduling of patients. Must be able to multitask phones calls, scheduling, and interacting with patient s. Customer service skills a must.

QUALIFICATIONS:

Required:

• Bilingual Spanish
• Multiple telephone line experience and good telephone etiquette
• Ability to communicate with patients, staff, and community members, both in person and on the telephone.
• High School diploma or equivalent.
• Basic computer skills

Scheduling requirements:

• Shift- 7:00am- 3:00pm
• Monday-Friday
• Full Time

• Responsible for scheduling patient’s physician appointments and diagnostic testing
• Triages telephone calls from patients that are truly of an emergency nature
• Responsible for collection of payments from patients when due
• Works closely with physician’s secretary and nurse to ensure appropriate scheduling of patients
• Able to multitask (phone calls, scheduling, interacting with patients and family members)
• Presents self in a professional manner and utilizes superior customer service skills