Scheduling Manager

at  Community Dental Care

At Community Dental Care (CDC) we believe that everyone deserves high quality, compassionate, and culturally-sensitive oral health care, and that is what we provide our patients. We hire team members who are committed to our mission and want to make a difference in the lives of others. We value our employees and equip them with the tools and training needed to be successful.
Join Our Team!
CDC has a full-time opportunity for a PM Scheduling Manager at our Maplewood. This position is integral in providing an exceptional patient experience and assisting with the successful running of day-to-day operations in the clinic.

SCHEDULING COORDINATOR QUALIFICATIONS:

• High school diploma or equivalent
• Minimum two+ years’ experience in a supervisory/managerial role
• 1-2 years of customer service experience, preferably within an office setting
• Excellent written and verbal communication skills
• Organized and skilled at multi-tasking in a fast-paced environment
• Experienced within MS Office or other computer software

ABOUT US:

At Community Dental Care everything we do is about providing the most caring, culturally respectful, quality dental care to people of all ages and abilities. We provide comprehensive oral health care, preventive education, professional training and advocate for access for all. Our team of 250+ employees staff our full service dental clinics in St. Paul, Maplewood, Robbinsdale, Rochester and Buffalo.
At CDC we value our diversity and are stronger because of it. We celebrate the diverse cultural norms and traditions of our staff and patients, and strive to meet their needs in a culturally competent and compassionate manner

• Manages day-to-day operations of scheduling coordinators and duties
• In charge of training of new scheduling coordinators
• Address patient concerns if a challenging situation arises
• Address provider’s schedule changes to support their schedule workflow
• Back-up for Financial Coordinator as needed
• Inform patients of clinic protocols and procedures
• Arrange for interpreter services as needed
• Arrange for patient rides as needed
• Perform all Scheduling Coordinator duties
  **Additional or different duties may be assigned from time to time