School Digital Adoption Lead

at  RM Education Limited

KNOWLEDGE, SKILLS & EXPERIENCE

A School Adoption Lead must have excellent communication and presentation skills, and the ability to work closely with key stakeholders and across internal teams.

In addition, they will have:

• Proven experience in project management, digital adoption, or educational technology.
• Ability to understand the functionality of complex, technical products.
• Ability to structure complex information in a logical order and to turn technical information into plain English.
• Ability to work collaboratively in a cross-functional environment.
• Ability to work collaboratively with and manage a diverse range of stakeholders including both internal and client teams.
• Experience of working in international education contexts would be advantageous.
• Familiarity with the International Baccalaureate program would be advantageous.

JOB PURPOSE

The School Adoption Lead will play a pivotal role in facilitating the global onboarding of schools to digital education and assessment programmes working as part of the Customer program of digital transformation. This position requires a strategic thinker who will collaborate closely with the Digital Transformation Team; defining and implementing streamlined processes for school adoption and ensuring that school coordinators have the necessary tools and resources to successfully integrate their institutions into the system.

MAIN RESPONSIBILITIES

• Interface with the Digital Transformation Team

• Collaborate with the Digital Transformation team to align school adoption strategies with broader digital initiatives.

• Provide insights and feedback to enhance the effectiveness of the digital adoption program.
• Ideation and Requirements Gathering:
• Collect ideas and requirements to improve the awareness phase of the school digital adoption program.
• Collaborate with Product Owners for Training and Solution Delivery to develop and refine input to materials and resources.
• Content Production and Presentations:
• Coordinate the production of materials and collateral to support school adoption efforts.
• Deliver presentations and produce relevant content to enhance the onboarding experience for school coordinators.
• User Guides and Help Documentation:
• Plan and develop user guides, documentation, and instructional videos to simplify the onboarding process for school coordinators.
• Ensure that materials are well-documented, easily accessible, and user-friendly.
• Conference and Event Participation:
• Represent RM and the Assessment division in external engagements relating to school adoption and onboarding.
• Attend conferences and events focused on school adoption within the Customers community.
• Represent the Customer in discussions and forums related to school onboarding processes.
• Cross-Functional Coordination:
• Work collaboratively with cross-functional teams to coordinate the production of collateral and support materials.
• Collaborate with relevant stakeholders to ensure a seamless onboarding experience for schools.
• Feedback Collection and Program Improvement:
• Gather feedback from early adopter schools to identify areas for improvement in the adoption program.
• Implement changes and enhancements based on feedback to continually refine and optimize the school adoption process.