School Receptionist

at  Acorn Education and Care

ABOUT US

Oak Tree School in Truro has recently expanded and developed two new buildings and undergone a successful inspection from Ofsted allowing us to offer a wider age range of pupils from 5 – 18 years the opportunity to have the best education possible. Oak Tree School is a specialist SEMH provision positioned near the city of Truro in Cornwall. The school provides full-time specialist co-education for up to 135 pupils and young people aged 5 to 18 who experience social, emotional, mental health, communication difficulties and associated challenging behaviours. These pupils and young people often cannot cope, function or achieve within a mainstream environment. The aim is to provide a structured, nurturing approach, with pupils accessing a broad, balanced and engaging curriculum to meet their significant needs.
This opportunity is in Truro which is within commutable distance of Redruth, St Austell and surrounding areas.
We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.

UK APPLICANTS ONLY. THIS ROLE DOES NOT OFFER SPONSORSHIP.

As part of our continued growth, we are recruiting an experienced School Receptionist to join our amazing team at Oak Tree School.

ABOUT THE ROLE

The School Receptionist is the first point of call for visitors to the school, parents, staff and pupils. As the ‘face’ of the school the receptionist should be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. In addition, it is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can-do’ approach to work, as no two days are the same.
The receptionist is also required to assist the Admin Lead with various administrative tasks, requiring a good level of IT skills.

KEY TASKS AND RESPONSIBILITIES:

• To act as the first point of contact for the school: welcoming visitors and responding to telephone/email enquiries in a helpful and constructive manner. Ensure that appropriate actions are taken in a timely manner and are in accordance to the schools safeguarding procedures
• Ensuring the safety and security of the school at all times, making sure that the front doors are locked and entry to the premises controlled. Ensuring that all visitors sign in and take a visitor badge where necessary
• Communicating with parents regarding all aspects of school life, receiving and passing on information, between parents and teachers, including phoning parents to ascertain reasons for pupils’ absence. Recording student absence on the school’s management system
• To collate information regarding student absence and maintain accurate registration details (including filling in missing marks). Produce reports based on student attendance and absence
• To undertake filing in accordance with the established systems as requested. To work within and maintain all school established administrative systems and procedures