SCN Technical Lead

at  The Department of Parliamentary Services

Employment Type: Ongoing
Classification: Parliamentary Executive Level 2
Closing Date: 11:30pm AEDT, 27 June 2024
Contact: Antonio Antonino, 0404565475, antonio.antonino@aph.gov.au

OUR PURPOSE AND VALUES

We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.
Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.
Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.

Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Executive Level 2 classification. The duties will include, but are not limited to, the following:

• Lead, develop and manage ICT teams in delivery, operation and support of the Electronic Security Systems and underpinning ICT infrastructure that supply physical security capabilities at APH
• Inspire ICT team members to promote and lead change initiatives that improve security focused ICT systems.
• Prepare, review, oversee and execute complex issue resolution, enhancements and changes per standards, procedures, and guidelines whilst liaising with relevant stakeholders and vendors to provide advice and analysis on complex system issues.
• Investigate, anticipate, prioritise and triage known and suspected problems with systems and applications whilst suggesting solutions and communicating operational impacts, mitigation strategies, performance statistics, resolutions and forecast appropriate actions.
• Prepare papers, submissions, reports and plans on policy, administrative and technical issues relating to the support of electronic security systems.
• Provide policy, administrative and technical advice and guidance on the direction, function, operation and use of electronic security systems and associated infrastructure in line with ESS Operations goals and objectives.
• Evaluate, compare, and implement emerging technologies, tools and services to make informed recommendations, driving innovation, efficiency and sustainability in the cloud and ICT infrastructure landscape.
• Analyse and forecast resource needs, overseeing capacity planning to ensure scalable and cost-effective infrastructure solutions that can accommodate current and future requirements