Scottish Quality Co-ordinator

at  Arnold Clark

Salary: Competitive plus benefits
Type of work: Permanent
Location: Glasgow
About the role
We’re recruiting for an experienced Quality Coordinator to work across our portfolio of training programmes in Scotland.
Why choose us?
33 days’ annual leave
Work phone and laptop
Flexible leave
Generous employee discounts
Private healthcare
Workplace pension
Training and support to progress your career
…and much more
Hours
Full time: Monday – Friday, 8.30am – 5pm
Location
This role will be primarily based in either our Glasgow or Edinburgh GTG training centre. However, it will also involve travel to various sites.
About the role
We’re looking for an experienced Quality Coordinator to fill a brand-new position at GTG Training.
Working across our portfolio of training programmes, you’ll play a vital role in ensuring our learning, assessment and compliance practices meet internal and external requirements. With at least three years’ experience of working in compliance, or internal quality assurance, you’ll also have sound knowledge of apprenticeships, TLA techniques, and safeguarding/welfare.
This role is suited to an excellent communicator who is positive, proactive, and full of enthusiasm. We’re looking for a great team player who has a passion for education and has demonstrated their commitment to equality and diversity, customer service and quality assurance. You’ll also work in a professional manner and respect confidentiality.
Day-to-day duties
Maintain appropriate records of quality assurance, assessment, intervention, registration, and certification activities in line with internal and external requirements.
Support standardisation activities to support the continuous improvement of the learning journey.
Ensure all assessment documentation, maintained by assessors and tutors, is complete, up to date, and legible.
Conduct observations of assessment and invigilation to ensure we meet all conditions of fair assessment.
Conduct welfare activities as part of our core delivery.
Conduct learner, mentor and employer interviews to monitor and analyse the quality of the learning and assessment process and the learner journey.
Disseminate information and feedback resulting from intervention activities within agreed timescales.
Ensure that completion of interim and summative sampling by IVs and QAs are aligned with organisational quality assurance policies and procedures.
Working with the Group Head of Quality, update and maintain organisational policies, and those required by external bodies i.e., awarding bodies.
Work with appropriate colleagues to ensure the timely achievement of qualifications.
Analyse and utilise data relevant to the quality of teaching, learning, assessment, progress, and achievement to inform the SDS quality action plan (QAP), the English QIP, SDS self-assessment practice and GTG English SAR compilation.
Support commercial course assurance activities.
Follow internal policies, operating procedures, and documentation relevant to quality assurance practices.
Work with operational managers and delivery staff to ensure identified development needs are addressed.
Support with training/CPD activities to ensure all practitioners can develop their skills.
Participate in GTG’s employee review and professional development activities.
Value diversity and promote equality internally and externally.
Engage in marketing activities with employers and the wider community in line with GTG strategies where relevant.
Contribute to cross-GTG events.
Adhere to GTG policies and procedures.
Undertake any other duties that GTG considers appropriate.
Essential skills and experience
A good understanding of subject requirements for apprenticeships programmes
Internal quality assurance experience
Sound knowledge and experience of compliance, quality, verification, auditing, and reporting
Good standard of IT and administrative skills
Display initiative, be positive and enthusiastic
Be flexible and responsive to employer needs
Demonstrate a commitment to equality and diversity, customer service and quality assurance
Excellent communication skills
Team player
Excellent presentation skills
Ability to respect confidentiality
Demonstrate a commitment to the process of continuous review and improvement
Flexible approach, within reason, to working times in line with GTG
A current full driving licence
Nice to have but not essential
Recognised Internal Quality Assurance award (D34, V1, IQA, TAQA L4)
Recognised Assessor Award (L&D9DI, D32, D33, TAQA, or equivalent)
Level 3 teaching qualification
Level 3 IAG qualification
Level 2 Safeguarding qualification
Sound knowledge and experience of safeguarding and welfare for young and vulnerable people
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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Benefits
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assuranc

Please refer the Job description for details