Scrum Master

at  SITA Switzerland Sarl

EXPERIENCE:

• A bachelor’s or master’s Degree in IT/Computer Science
• 3+ years of overall experience of working in a Software Development organization
• 1+ Years of Experience in practicing Scrum Methodology in the process of software development & delivery
• Experience in managing change in the production environment
• Knowledge of various IT tools and techniques for IT project planning and organizing
• Knowledge of collaborating techniques to promote a culture of working together to meet business goals
• Knowledge of Agile Project Management Tactics
• Knowledge of best practices of group facilitation to elicit contributions from others to achieve a desired outcome

ABOUT THE ROLE & TEAM:

As Scrum Master/Project Co-Ordinator, you will be embedded into 2 Development teams as a servant-leader and have the chance to lead from a position of influence and help guide and support the teams in fulfilling their potential, building processes and procedures that enhance the overall delivery within your development teams. You will act as the conscience for the Development teams, you are committed to the foundations of Scrum but remain flexible and open to opportunities for the team to improve and drive efficiencies across their domains in a way that makes sense to do so.
Reporting to the Portfolio Scrum Master, you will be a part of the SITA Passenger Processing at Airports portfolio, responsible for delivering the next generation products in Airport Passenger Solutions for passengers across the world.
At SITA, we achieve more, together. Are you ready to join us?

WHAT YOU WILL DO:

• Guiding the teams and organization on how to adopt Agile/Scrum practices, processes, and values.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to help remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Facilitating team ceremonies, such as the daily stand-up, sprint planning, end of sprint demo and retrospective meetings.
• Acting as the conscience of the team, especially when evaluating “Doneness” or “Readiness” criteria.
• Supporting the team on the use of planning tools to enable tracking of progress with User Stories and Features via Sprint and Release Burndowns.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Acting as a shield for the team from outside distractions and interferences
• Monitor and track project progress, ensuring adherence to committed goals and timelines.
• Collaborate with project stakeholders to define project scope, objectives and deliverables
• Develop and maintain project schedules with the PMO to ensure project success
• Coordination of various stakeholder teams to ensure alignment with project objectives
• Track and report various metrics across teams, products and projects on a monthly basis
• Identify and mitigate project risks through proactive planning and effective risk management strategies
• Support project documentation and knowledge transfer activities to ensure smooth project transitions
• Capacity planning at both Sprint and Quarterly levels