Seasonal Customer Sales & Service Representative
at United Farmers of Alberta Cooperative Ltd
High River, AB, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 03 Aug, 2024 | Not Specified | 06 May, 2024 | 2 year(s) or above | Whmis,Shipping,Product Knowledge,Cash Handling | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
POSITION SUMMARY:
Reporting to the Store Manager, the Customer Sales and Service Representative 1 is responsible for serving and assisting customers in the selection and purchase of goods and services and/or fuel and fuel products to meet their needs. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.
KEY ACCOUNTABILITIES:
- Provide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the phone.
- Ensure that sales leads are either executed to outstanding customer service standards or are transferred to an outbound sales representative for completion.
- Assist with the accurate and timely shipping and receiving of products as assigned.
- Perform maintenance on inventory or cycle counts, as directed.
- Ensure store, yard, warehouses, and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and operational standards.
- In AgriBusiness, responsible for “Own the Aisle” area of assigned responsibility in store to ensure UFA merchandising and inventory standards are consistently maintained or equivalent assigned area of responsibility in UFA yard.
- In Petroleum Operations, as directed, assist with fuel inventory management activities such as daily fuel reconciliations, fuel variance investigation, weekly physical tank dips, and dispenser meter head comparisons.
REQUIRED QUALIFICATIONS:
- Working towards or completed a Grade 12 diploma with 0 - 2 years of related experience.
- Cash handling, computer proficiency and previous customer service experience an asset.
- Shipping and receiving experience, as well as warehouse or yard experience an asset.
- Agriculture/AgriBusiness or petroleum background, interest, and aptitude.
- Entry level of product knowledge.
- Capable of physical labour; capable of lifting up to 25 kg.
- Must remain current with any and all required certifications, including WHMIS and TDG.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
High River, AB, Canada