Who We Are
International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.
We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.
The Need

For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, IJM’s Partner Engagement team is seeking 20 Seasonal Donor Support Callers to meaningfully connect with current IJM donors. Our goals include updating donor details, sharing the ways they can stay engaged and encouraging them to support IJM during our Spring campaign. The ask of the Seasonal Donor Support Callers:

• July 8th - 13th (Monday-Saturday) with onboarding/training sessions occurring during the week of June 24th.
• 4 – 6 hours, on average, per calling date, totaling 30 hours on average per we.
• Participate in at least 1 onboarding and training session prior to the campaign, totaling 3-5 hours of paid guided and independent training sessions.
• Compensation is $20.00 per hour.

These positions are remote, based in the US, and report to the Manager, Partner Engagement Operations.

Responsibilities:

• To act as an ambassador for International Justice Mission;
• To meaningfully engage donors in our work via phone;
• To inspire current donors by crafting personalized thank you messages;
• To care for our donors by responding to their requests during interactions; and
• To sensitively handle confidential information and comply with the Data Protection Act.

Requirements:

• An understanding of the importance of attention to detail and accuracy;
• Working knowledge of various technical platforms including Salesforce;
• Confident listening and negotiation skills;
• Good general knowledge about IJM and a willingness to learn more;
• Ability to handle objections and overcome challenges by turning negatives into positives;
• Confident, positive and friendly disposition;
• Previous experience dealing with people from a wide range of backgrounds; and
• General professionalism when working with internal and external partners.

Critical Qualities:

• Eager commitment to IJM’s Core Values: Christian, Professional and Bridge-Building;
• Self-starter with strong initiative;
• Disciplined with priorities;
• Strong interpersonal skills and self-awareness;
• Exceptional verbal and written communication;
• Flexible, collaborative and eager to support others;
• Effective team player who fosters collaborative environment; and
• Adept at creative problem solving.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

• What is a statement of faith?

A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.
IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Conduct. Parallel to technical competence, recruitment, selection, and hiring decisions will give due emphasis to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.
At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.
IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.

LI-Remot

• To act as an ambassador for International Justice Mission;
• To meaningfully engage donors in our work via phone;
• To inspire current donors by crafting personalized thank you messages;
• To care for our donors by responding to their requests during interactions; and
• To sensitively handle confidential information and comply with the Data Protection Act