Secured Debt Collections Officer

at  MoneyMe

ACKNOWLEDGEMENT OF COUNTRY

MONEYME acknowledges Aboriginal and Torres Strait Islander peoples as the first people and Traditional Custodians of the land and waterways throughout Australia. We recognise their continued connection to culture, community and Country, and pay our respects to Elders past and present. View our journey towards reconciliation

• Conduct research and investigations to locate assets associated with secured debts.
• Manage delinquent accounts by investigating them and taking appropriate action.
• Ensure compliance with all relevant laws and regulations.
• Negotiate repayment plans and set up payment arrangements with customers.
• Communicate effectively with external customers and internal partners.
• Handle courageous conversations with customers via phone, making timely and informed decisions.
• Demonstrate proactive behaviour with high levels of energy and integrity.
• Maintain highly developed organizational skills and attention to detail.
• Adapt to evolving priorities and deadlines while managing multiple projects simultaneously