Security Guard - Carlingwood Mall

at  Paladin Security

Security Guard - Carlingwood Mall
Position: | Full-Time Security Guard
Site: | Carlingwood Mall - 2121 Carling Ave
Hours: | Mon - Wed 1400-2200 & Sat - 1000-1800
Payrate: | $18.25

JOB DESCRIPTION:

• Patrol assigned area on foot or in a motor vehicle, as assigned, to ensure personal, building, and equipment security.
• Ensure staff and visitors adhere to Carlingwood Mall’s policy, directives, and regulations
• Monitor activities and respond to incidents
• Assist with investigations by gathering information, photo and video documentation, and complete a comprehensive written incident report
• Respond and liaise with emergency responders when attending to emergency situations
• Offer support to any person in need such as providing good customer service when providing a security presence
• Perform miscellaneous job-related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Successfully conduct security patrols without direct supervision.
• Remain calm and effectively perform during emergencies.
• Write comprehensive reports and maintain proper written records
• Effective verbal communication skills.
• Able to detect problems and report information to appropriate personnel.
• Basic knowledge of security procedures, handling violent behaviors, and non-defensive communication.
• Able to follow, and enforce safety codes, college regulations, and procedures.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Able to handle private and confidential information with a high amount of discretion.
• Present a professional image to the public.
• Adhere to our Code of Ethics in performing job requirements.
• Able to understand and follow specific instructions and procedures.
• Adapt to a variety of environmental factors while performing exterior patrols.
• Moderate physical activity including standing and/or walking for extended periods of time.

QUALIFICATIONS

• Experience in the security industry and/or related fields such as policing are an asset
• Fluent in English (Oral and Written)
• A valid Security Guard License in Ontario.
• A full driver’s license (G License) for the province of Ontario is considered an asset.
• A valid certification in First Aid & CPR - Level C (from a WSIB-approved vendor)
• Successful completion of the following certification(s):
• Management of Aggressive Behaviour (MOAB)
• Use of Force (UoF)
• Previous customer service related experience would be an asset
• Minimum 1 year experience in Security/Loss Prevention in a retail environment
• Demonstrates superior customer service skills and able to work independently

Please refer the Job description for details