Security Officer - Flex

at  Allied Universal

JOB DESCRIPTION

Allied Universal has security jobs and are seeking to fill the position of a Security Flex Officer.
The Security Flex Officer is responsible for the safety and security of the facilities they protect. A Security Flex Officer acts as a visible deterrent to crime and client rule infractions and detect and report suspicious, unsafe or criminal acts at or near their assigned posts, which may be a threat to the property, clients, guests or employees at the site.
Part time opening
Located in Reston, Va

QUALIFICATIONS/REQUIREMENTS:

• Be at least 18 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Required to work for multiple clients at multiple locations; covering special projects, call offs, vacations and open shifts
• Must be available to work any time and day
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Must possess experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports
• Work experience must demonstrate each of the following:
• high proficiency in using IT applications, data entry and retrieval, and keyboard skills to a speed of at least 25wpm with at least 75% accuracy
• Basic knowledge of some technical elements associated with security systems such as IP networks, servers, LAN/WAN
• Basic working knowledge of data protection policies such as GDPR and the need to keep sensitive information secure
• The ability to remain calm under pressure and respond to incidents, particularly in emergencies, in a professional, resilient and timely manner with minimal supervision where appropriate
• Evidence of continuous professional development (CPD)
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time
• Must be able to clearly speak, read and write English.
• Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
• The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
• Must be able to work overtime as needed.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

• Execute GSOC standard operating procedures, operating the SOC, in shift patterns as required
• Provide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and information
• Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.
• Coordinate direct action and responses to incidents and alarm activation
• Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
• Demonstrate exceptional communication skills and adopt the appropriate approach when dealing with others who may be anxious or distressed
• Taking telephone enquiries; maintain accurate logs of events
• Actively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.
• Deliver world-class Global Security services by understanding and working closely with technical security implementations and incident management programs
• Serve as an initial point of contact in emergency situations which may affect the health and safety of employees
• Communicate effectively and appropriately with internal and external responders during critical incidents
• Foster cross organizational relationships to encourage risk information sharing across the business
• Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations
• Monitor several screens, systems, and events simultaneously, with the ability to shift priorities as needed

All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

• Execute GSOC standard operating procedures, operating the SOC, in shift patterns as required
• Provide a high level of service to local and remote client sites and staff with the emphasis on the security and safety of client staff, assets and information
• Monitor operational network video cameras; operate all SOC technologies including network video, access control, etc.
• Coordinate direct action and responses to incidents and alarm activation
• Compile reports for the SOC Shift Manager in order to share with GPS management on a daily/weekly/monthly basis; provide high quality written and verbal reports as and when required
• Demonstrate exceptional communication skills and adopt the appropriate approach when dealing with others who may be anxious or distressed
• Taking telephone enquiries; maintain accurate logs of events
• Actively monitor and respond to critical systems alarms such as physical security systems alarms, fire panels, etc.
• Deliver world-class Global Security services by understanding and working closely with technical security implementations and incident management programs
• Serve as an initial point of contact in emergency situations which may affect the health and safety of employees
• Communicate effectively and appropriately with internal and external responders during critical incidents
• Foster cross organizational relationships to encourage risk information sharing across the business
• Provide exceptional customer service by anticipating needs, offering suggestions, and exceeding expectations
• Monitor several screens, systems, and events simultaneously, with the ability to shift priorities as neede