Security officer

at  Four Seasons

FROM OUR HILLSIDE PERCH OVERLOOKING THE PACIFIC OCEAN, OUR EXPANSIVE COSTA RICAN RESORT OFFERS PRIVACY WHILE BEING YOUR LAUNCHING PAD INTO BOUNDLESS ADVENTURES. AFTER A DAY OF ZIP LINING, SURFING OR HIKING A VOLCANO, RETURN TO OUR TROPICAL RETREAT FOR FARM-TO-TABLE DINING FROM ONE OF OUR FIVE RESTAURANTS AND BARS, REFRESHING SWIMS OR RELAXING SPA TREATMENTS. WITH CUSTOMIZED ITINERARIES FOR FAMILIES AND COUPLES ALIKE, WE CAN’T WAIT FOR YOU TO EXPERIENCE “ PURA VIDA ” AT PENINSULA PAPAGAYO.

Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

Responsibilities I nclude ( but are not limited to ) :

• Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk /run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Coordination Office with emergency and department phone monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Respond properly in any hotel emergency safety situation.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants and workers, whether over the phone or in person.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Works harmoniously and professionally with co-workers and supervisors.

• Assist Hotel team with responsibility to ensure the protection of guests, patrons, and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards.
• Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
• Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
• Patrol building noting and correcting safety, security, and fire hazards. Able walk /run upstairs carrying a fire extinguisher.
• Implement all policies and procedures regarding security and safety.
• Share duties in Coordination Office with emergency and department phone monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
• Respond properly in any hotel emergency safety situation.
• Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants and workers, whether over the phone or in person.
• Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
• Works harmoniously and professionally with co-workers and supervisors