Security Officer

at  Mitie

• B&Q Harlow – Full Time 45hrs
• Paying £12.33per/hr
• Day shifts
  Mitie has a great opportunity for Retail Security Officer to work at our site based in B&Q Harlow, The Oaks Retail Park. Working at this location will allow the successful candidate to enjoy discounted benefits whilst gaining high quality experience within the security industry. Full training and a quality induction is provided for the successful candidate.
  This role would be ideal for a security professional who has a customer service orientated approach; looking to further their working experience within a retail environment. A confident and outgoing personality would be perfect for this role to ensure effective client interaction throughout the shift. The rota provides a good work life balance, with no starts earlier than 0700 and not finishing later than 2000; this is subject to seasonal changes - NO NIGHT SHIFTS. You will report into the site’s Security Operations Manager.

QUALIFICATIONS

• Door Supervision or Security Guarding License essential.
• Have a five - year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that period
• Own transport

Desirable experience

• Previous experience of working in a retail Security role

• Acting as a visual deterrent on the shop floor – able to deter and when required safely detain offenders in accordance with H&S training
• Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.
• Working in liaison with covert security operatives.
• Investigating any losses, empty packaging, support enquiries regarding known offenders.
• Completing full and accurate incident reports and company documentation
• Reporting Crime incidents to Crime Centre on a company provided tablet.
• Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.
• Recording completed patrols in daily activity sheets in liaison with the store point of contact.
• Attending the store briefings to provide a security update.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Maintaining a safe and secure environment for all.