Security Officer-PET

at  Great Canadian

SUCCESSFUL CANDIDATES WILL DEMONSTRATE THE FOLLOWING QUALIFICATIONS:

• Two (2) years of experience working with the public in a service role or in the service industry
• Smart Serve certification
• Current First Aid/CPR certification
• High school diploma or equivalent required, post-secondary education an asset
• Previous experience or training in security an asset
• The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
• A willingness to learn, develop and achieve new skills for personal and professional development
• Computer literacy in MS Office
• Inquisitive, investigative mind, able to identify suspicious behaviors /transactions and make sound judgments based on this
• Able to organize data with great accuracy
• Knowledge of privacy legislation an asset
• Ability to exceed internal and external guest expectations through timely, effective, and service-oriented communication
  Excellent problem solving and conflict resolution capabilities
  *

• Monitoring, documenting, and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons, and activities; preparing written and electronic statements.
• Enforcing restricted access by unauthorized persons.
• Observing transactions, slot drops, chip fills and transferring items to Lost & Found.
• Performing identification checks to any guest who appears under 30.
• Referring disputes to the Supervisor, Security.
• Conducting regular patrols of the interior and exterior of the property as assigned.
• Escorting guests and team members.
• Performing crowd control as directed
• Attending to first aid incidents.
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations.
• Assisting Supervisor, Security with enrolling guests in the Self-Exclusion program.
• Performing other reasonable duties as assigned.