Security Officer

at  Royal Cornwall Hospitals NHS Trust

This post is in the Department of Security Services attached to the 24/7 Response Team
To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trust’s hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting themselves in a firm but courteous manner at all times.
Work closely with the Police Liaison Officer and local Police officers as required.
To prevent, deter and detect incidents of theft or criminal damage and violence, to conduct investigations and the evidence gathering process into such incidents. This will require liaising with the Police as necessary and to take steps which may lead to apprehension and detention of the person/s responsible.
To provide a safe and timely response to support incidents of violence and aggression in line with approved and trained restraint and control techniques.
To secure premises found insecure and set and de-activate intruder alarms as required. In the event of any alarm being activated, to immediately investigate and liaise with the police where necessary and as required in accordance with set procedures.
To assist in preventing acts of violence or disorderly conduct on NHS Trust property and detain offenders using minimal force for hand-over to the police.
To assist medical and nursing staff in the safe restraint or detention of patients, while appropriate assessments are undertaken.
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
In addition to those listed above.
To carry out frequent patrols of the Trust site and property as appropriate as directed by the Head of Security, and in accordance with set Security procedures.
To liaise with the Estates helpdesk on issues relating to security maintenance topics such as failed site lighting, damage, locks, access control systems etc. on NHS Trust property.
To provide task understanding and guidance to enable newly recruited officers to understand their role and carry out their duties competently.
To respond and oversee incidents of intruder alarm, lift and Fire alarms, helicopter landing responses as trained and managing the incident until the arrival of a senior member of staff or emergency service officer.
In accordance with Trust and in line with lawful legislation, assist in searching Trust property and grounds for vulnerable patients absent from ward areas.
To support Staff and contribute and advise during planned resolution meetings with potentially difficult patients or relatives to ensure staff safety during these meetings.
To lawfully remove trespassers and unauthorised persons from hospital property and in accordance with the Trust policy and guidelines.
To ensure that all incidents that occur during a duty shift are accurately recorded with the appropriate amount of detail and evidence required to support further investigation or action.
To deal with incidents relating to lost and found property and to handle lost and found property in accordance with the Trust’s policies and procedures.
To conduct patrols by foot or vehicle to manage site security and to search for missing or absconded missing patients.
To operate and monitor Closed Circuit Television and associated equipment as required in accordance with current General Data Protection Regulations and the Trust CCTV code of practice.
To provide a key holding service for Departments as instructed by the Head of Security/Security Supervisor.
To carry out duties as specified in Trust procedures during Major Incident or Child Abduction Alerts - carrying out searches, cordoning areas and securing entrances as necessary.
To carry out any other reasonable duties relating to security at the discretion of the Head of Security/Security Supervisor.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity Checks
Professional registration and qualification checks
Employment history and reference checks
Work health assessments
Criminal record check standards
Right to work checks

Please refer the Job description for details