Security Team Leader- CBD- VIC

at  Wilson Group

Wilson Security present a unique opportunity to join our national specialist security network by applying for a position Security Team Leader in the CBD!

SECURITY TEAM LEADER- CBD

12 hour shifts!! You MUST be available to work on a 24-7 rotating roster
Are you an experienced Team Leader/Security Officer who can demonstrate excellent customer service and technical skills looking to take the next step in your career?
Wilson Security is seeking an all-rounded Team Leader to manage a team of Security Officer/Control Room Operators for an iconic multifaceted complex located in the CBD. This is a dynamic, fast-paced environment that is subject to change and requires a driven and passionate person with a strong desire to make a difference.
This position is primarily undertaking and managing various functions such as Control Room, Facility Management support, Patrols and Customer Service.
You will be overseeing 2 Control Rooms a Loading Dock Office and a team of roving security officers. The site has a Cinema, Hotel, 2 large commercial towers and 70+ retail stores.
You will be supported and mentored by an experienced Security and Facility Management team who wants to see you succeed and is committed to delivering a premium service to our customers, tenants, and visitors.
This role is on a rotating roster of Days, Nights and Weekends. 12 hour shifts, 7 Shifts a fortnight. - you must be available to accommodate this roster pattern.

SKILLS AND EXPERIENCE:

Strong customer service skills and the ability to maintain resilience within a fast-paced environment.
Understanding of Building/Facilities Management and Contractor Compliance will be highly regarded
Intermediate computer skills and use of Microsoft Office programs
Experience using Fire (FIP, EWIS, ASE) and Security Systems (CCTV, Access, DVM) will be highly regarded
Access Control and (BMS) Building Management Systems (previous experience of Gallagher and or Honeywell systems will be highly regarded)
Excellent interpersonal and verbal/written communication skills
Client-centric approach with a positive attitude to change and continuous improvement.
Leadership skills, the ability to drive and lead your team
Previous experience as a Chief Warden will be highly regarded.

QUALIFICATIONS & LICENSES:

Valid Victorian Security Licence (Control Room Endorsed or willing to obtain)
Current First Aid Certificate
Full working rights
If you think you have what it takes to be a Wilson employee, don’t hesitate to apply now.
Wilson Security is proudly an employer of choice and maintain this by proactively engaging with our workforce using a number of mediums including on line and in person. We offer Training and Development, Employee benefits including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs, we have an Innovation Council, a Specialist Security Peer Network and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and communities through fund raising, sponsorship and team building activities. Wilson Security is on a journey towards a more sustainable and responsible future, committed to our core values of Care, Innovation, Accountability and Integrity as well as the principles of Environmental, Social, and Governance (ESG) excellence. In 2021 we were recognised by the security industry for the way we look after our employees as winners of the OSPA Award for the most Outstanding Security Guarding Company as presented by the Australian Security Industry Association Limited.
At Wilson Security, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are celebrated in many ways, including our monthly STRIVE awards designed to recognise employees who demonstrate our core values and International Security Officers Day on the 24/7.
License #85518521

Provide operational support to the facility management team to deliver and exceed service expectations.
Produce high quality reports and documentation.
Ensure Contractor Compliance through Site Inductions and Review and Process of Correct Access/Work Permits
Have a flexible and focused work ethic.
Be proactive in Safety and Security Risk identification and issue resolution.
Train, guide, mentor a team of Security Officers
Assess all alarms, incidents, emergencies and provide the appropriate response.