Security Technician - Parachute Team

at  Convergint Technologies Ltd

Convergint is currently recruiting for an experienced Security Systems Technician to join their Parachute Team in Canada. This is a mobile role with regular travel outside of local your local CTC (Convergint Technology Centre) area.

WHO WE ARE

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

REQUIREMENTS:

• Diploma in Electronics, Communications or relevant trade experience
• Minimum of five years of previous Security Systems field service experience required
• This is a mobile position and significant travel is required

THIS ROLE OFFERS A REGULAR SHIFT OF 14 DAYS ON, 14 DAYS OFF, WITH ACCOMMODATION PROVIDED FOR THE DURATION OF YOUR SHIFT.*

As a technician in our Security Parachute (travel) team, this position is responsible for installing programming, system start-up/check-out, certification, and related customer training on assigned Security projects including small to large projects that typically have a higher degree of complexity. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed systems and the installation of small or less complex projects.

WHAT YOU’LL DO WITH “OUR TRAINING AND YOUR EXPERIENCE”

• Installs, programs, tests, repairs, and services a substantial variety of Security systems and equipment. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Assignments are broad in nature and may require a high level of ingenuity and proficiency.
• Reads complex blueprints, schematics, manuals, and other specifications to determine installation requirements; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using advanced test instruments and hand tools.
• Diagnose, troubleshoot, repair and debug a substantial variety of systems for complex problems. Uses advanced troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes non-routine programs of substantial variety and complexity for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service. Takes ownership of onsite project including safety, quality and performance.
• May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Performs other duties and responsibilities as requested or required.