Senior Account Executive – Healthcare

at  Commerce Bank

ABOUT WORKING AT COMMERCE

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn’t come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Strong knowledge of the Healthcare Payments industry, including best practices
• Maintain knowledge of competitor offerings and pricing including new trends and developments in the industry
• Ability to manage complex sales processes end to end and perform advisory role within the healthcare industry
• Ability to identify cross selling opportunities across product and solution offerings and be knowledgeable to speak to competitive solutions
• Ability to achieve defined sales goals as outlined
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
• Strong critical thinking skills with the ability to apply discretion and sound judgement to solve problems efficiently and effectively
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

EDUCATION & EXPERIENCE

• Bachelor’s degree in Finance, Accounting, Business, or equivalent combination of education and experience required
• 5+ years Commercial Healthcare Payments or Healthcare Revenue Cycle experience required
• 1+ years Salesforce and Richardson Sales Consulting experience required
• CRCR Certification preferred

• Play a key role in the bank’s Blue Chip around Healthcare Payments & Expansion Markets
• Sell new business for existing target markets across Integrated Receivables, Patient Financing, Online Bill Pay Solutions, and all supporting services
• Responsible for provider clinical target market and hospitals below 100 beds
• Practice Richardson Consultative Selling
• Perform Healthcare Payment Cycle Reviews
• Collaborate with Senior Account Executive on Market Plans aligned with Payment Account Teams and Market Leadership
• Ensure sales cohesion between teams as verticals and specialization can overlap separate teams
• Utilize Insight360 automation tools for pipelines, tracking and lead development and distribution
• Define and implement specific campaigns and/or incentives that drive desired behavior/results
• Develop and maintain client relationships with key decision makers for target accounts, through sales calls, networking events, industry events and written communication.
• Provide accurate and detailed revenue forecasting and deliver consistent, quarterly sales performance, while exceeding expected revenue target
• Ensure long term customer success: work effectively with markets and implementation teams to transition customers
• Perform solution demos to customer internally and externally
• Execute contract and pricing negotiations while packaging services and solution to meet the customers’ needs
• Perform other duties as assigned