Senior Admin Manager

at  EST10

DETAILED JOB DESCRIPTION:

• $85,000 + Superannuation + significant non-performance driven monthly bonus + treatments!
• Work alongside internationally recognised industry professionals and loyal clientele
• Senior Admin Manager position where you’ll seamlessly merge client experience with administrative expertise

WHAT MAKES THIS COMPANY UNIQUE?

This exclusive and industry leading Plastics and Skin clinic is looking for an Admin Manager to join their distinguished team. Home to one of Australia’s most cutting-edge Plastic Surgeons and internationally recognised specialists, this clinic works with loyal clientele who trust in their expertise. Known for continuously delivering the latest advancements in cosmetic and aesthetic treatments, they can ensure clients receive nothing short of extraordinary care and transformative results. In close collaboration with the Chief Operations Officer, this Office Manager role assumes a pivotal role overseeing the clinic’s daily operations, providing crucial technical support, and managing essential back-office functions.
As part of this clinic’s enticing incentive program, team members have the opportunity to earn lucrative monthly bonuses, independent of performance metrics, by successfully promoting and selling their exquisite range of luxury products to esteemed clients. Employees have access to complimentary and heavily discounted treatments, allowing them to indulge in exceptional services offered should they wish. Situated in Sydney’s Eastern Suburbs, you will be working in an atmosphere of pristine luxury, where every detail exudes opulence and refinement. Clients experience the epitome of sophistication in this clinic, where lavish aesthetics and an ambiance of exclusivity set the standard.

WHAT IS UNIQUE ABOUT YOU?

Our client is seeking a proactive, self-motivated individual to join their team, working closely with the COO to oversee day-to-day operations and streamline processes, being a key figure to ensure adherence to clinic compliance requirements. Your engaging and professional demeanour effortlessly aligns with the collaborative and client-focused mindset of their front-of-house team and specialist practitioners. While primarily focused on administration and operations, you excel in managing a variety of situations with grace and professionalism in client-facing settings. Renowned for your foresight and ability to anticipate the needs of others, you excel at managing the fluctuating workflow of this clinic. Rapidly acquiring a comprehensive understanding of their treatments and procedures enables you to efficiently plan and procure supplies and equipment. Your commitment to preparedness ensures that they never find themselves without the essentials! As someone who is adaptable and eager to upskill in various administrative and operational areas, you are open and willing to develop and learn to support the growth of the business. If you are excited about the prospect of this varied and exciting opportunity, we would love for you to apply!

• Manage day-to-day operations, ensuring the clinic’s work environment is presented and prepared to the highest standards. Oversee machine maintenance and conduct regular stocktakes and be the first point of contact for all external vendors, medical and clinic suppliers & trades
• Ensure documentation, doctors’ referrals, patient files are all meticulously filed on the CRM for compliance and audit purposes
• Maximise practitioners’ and specialists’ time efficiency by overseeing appointments and minimising gaps through proactive scheduling and bringing forward future appointments as needed
• Supervise and track promotional sales targets, conduct stock replenishment reports and daily banking for the clinic, providing updates to the COO for monthly reports
• Work with the owners to organise travel requirements and assist in preparation tasks for international conferences, educational events and industry awards
• Assist with administration back up for the front of house team including phones, client experience and preparation and maintenance of office handbooks and training manuals
  If this sounds like your dream role, please apply now for immediate consideration!