Senior Administrative Support, Intact Public Entities

at  Intact

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

ABOUT THE ROLE

At Intact Public Entities, we’re ensuring our municipal and community service organizations are protected by providing them with a comprehensive and unique insurance program. We help contribute to their success and that’s something we’re proud of.
Working here means predicting and protecting against standard and complex risks with and delivering unsurpassed value-added services. We can’t do it without you. You’ll get to be a part of a trusted name in insurance with an entrepreneurial culture that’s here to amplify your expertise.
We’re looking for a Senior Administrative Support to join our growing team!
Within our hybrid working model, this position is located in Cambridge, Ontario.

WHAT YOU’LL DO HERE:

• Perform various recurring administrative tasks including the accurate set up of claims using the Guidewire system.
• Monitoring the claims mailbox for new reported claims, claims inquiries from insureds, brokers, lawyers and other stakeholders.
• Use of varied systems to retrieve policy documents including endorsements and Schedules.
• Process vendor invoices within Guidewire.
• Post recovery cheques in Guidewire.
• Provide updates to various stakeholders including financial status, investigation and / or legal status as applicable.
• Preparation of First Notice of Committee reportable claims to subscribing insurers.
• Review, initiate and sent new claims to appropriate IFC teams.
• Minute taking and distribution to Claims department for monthly meetings.
• Provide support to claims examiners including sending files to counsel electronically, downloading files into Guidewire as required.
• Provision of data on monthly basis for internal file reviews /closed file reviews for audit purposes.
• Provision of data and Guidewire reports as required by the Claims Director.
• Generating spreadsheets for insureds, insurers and other stakeholders as required.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique