Senior Administrator

at  Irwin Mitchell

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.
We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
We’re always looking to support our colleagues in working in a way that best works for them. Please speak to one of our Talent Acquisition Team to find out more information about our flexible working arrangements.
We are looking for a Senior Administrator to join our International and High Net Worth team based in London.

Your role as Senior Administrator in our International and High Net Worth Team will include:

• Working collaboratively as part of a team to provide comprehensive administrative support to the fee earning team thereby assisting in the delivery of a quality service to our clients.
• Assisting Solicitors and Paralegals with the merits assessment process. This includes speaking to and emailing Barristers Chambers about capacity to accept instructions. To provide documents and simple pre-prepared instructions to Barristers, and to monitor timescales for return of assessments, keeping Solicitors updated on timescales.
• Monitoring multiple inboxes to include email comms from the Employment Team fee earners with work task requests, and from insurers [work source providers] with new instructions, together with any case or general queries from insurers or clients. To send any new instructions to the relevant Solicitor/s and action/forward other queries to the relevant fee earners.
• Populating and submitting insurer audit report/s on a monthly basis, gathering data to populate spread sheets where appropriate. Support/assist in the TQR/SQA monthly work source Audits.
• Dealing with Accounts general queries on behalf of fee earners and where appropriate, liaise with Accounts
• Helpdesk/Credit Control
• Electronic filing
• Dealing with Accounts queries, obtaining billing guides when requested facilitating regular client billing disciplines by supporting the fee-earners with their monthly billing.
• Working closely with other team members and provide assistance and support where appropria
• Regularly liaise with line manager to monitor work flow and levels ensuring deadlines and priorities are met
• Producing correspondence and documentation within the parameters of the department’s house style ensuring consistency and accuracy in presentati Relay any specific typing tasks to DPU.
• Assisting with any incoming and outgoing post digitally.
• Working collaboratively with your SA/Team PA colleagues within your location and across the Group to provide a seamless, efficient and quality service to the business.