Senior Advisor [Business Improvement]

at  Queensland Fire and Emergency Services

About us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is focused on reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.
Purpose of the role
The Organisational Development branch provides organisational design, development and implementation of concepts to create contemporary and integrated strategies, frameworks, policies, programs, initiatives to build capacity and ensure workforce capability and organisational structure meets the needs to deliver frontline services and achieve organisational objectives.
Reporting to the Principal Advisor, you will be a key member of the team, responsible for coordinating and monitoring a range of activities and functions relating to business improvement initiatives and organisational design activities. You will work closely with key stakeholders across the organisation, with a focus on business improvement activities to support organisational development and design activites, business processes and initiatives.
Key requirements

Highly desirable requirements

• Experience or knowledge of business process management documentation requirements, analysis and re-engineering.
• Experience or knowledge of HR or workforce planning in supporting organisational design and workforce / structural change projects, through workforce planning and workforce data analytics.
• Experience in correspondence and report writing, and coordination.
• Experience in software packages such as Visio, Excel, PowerPoint, MS Teams and SharePoint.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Coordinate and facilitate business improvement workshops, techniques and initiatives to apply a structured approach to identify, analyse and implement strategies to enhance the departments organisational development and design activities.
• Undertake business process mapping and data analysis to provide high level timely and independent advice relating to senior management regarding development and design transformational activities.
• Contribute to the analysis, design and implementation of innovative approaches, policy, procedures and supporting documentation to implement organisational development, design and business improvement activities.
• Develop and maintain effective stakeholder relationships and networks to support program activities and promote positive continuous improvement outcomes to ensure business objectives are achieved.
• Assist with, participate in and contribute to project management and change management activities and initiatives in accordance with best practice methodologies and whole-of-government requirements to successfully deliver key milestones and ensure timeframes and deliverables are achieved.
• Undertake high-level research and prepare, review and present reports, talking points, briefing notes, presentations, submissions, and other correspondence in accordance with departmental requirements.
• Assist with corporate governance and secretariat activities including but not limited to, agenda preparation, recording and circulation of minutes and follow up on actions and outcomes as required.

Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision

• Leads strategically
• Leads change in complex environments

Results

• Builds enduring relationships
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Coordinate and facilitate business improvement workshops, techniques and initiatives to apply a structured approach to identify, analyse and implement strategies to enhance the departments organisational development and design activities.
• Undertake business process mapping and data analysis to provide high level timely and independent advice relating to senior management regarding development and design transformational activities.
• Contribute to the analysis, design and implementation of innovative approaches, policy, procedures and supporting documentation to implement organisational development, design and business improvement activities.
• Develop and maintain effective stakeholder relationships and networks to support program activities and promote positive continuous improvement outcomes to ensure business objectives are achieved.
• Assist with, participate in and contribute to project management and change management activities and initiatives in accordance with best practice methodologies and whole-of-government requirements to successfully deliver key milestones and ensure timeframes and deliverables are achieved.
• Undertake high-level research and prepare, review and present reports, talking points, briefing notes, presentations, submissions, and other correspondence in accordance with departmental requirements.
• Assist with corporate governance and secretariat activities including but not limited to, agenda preparation, recording and circulation of minutes and follow up on actions and outcomes as required

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governanc