Senior Alliance Manager – Financial Institutions

at  Tyro

WHY WORK FOR US

We’re not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company’s culture.
Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.
Take a look here what it’s like to work at Tyro

ABOUT THE ROLE

This is a fantastic opportunity to join our high performing Strategic Alliance team as one of our Senior Alliance Manager looking after our financial institution partnerships. Reporting directly to the Head of Strategic Accounts and Alliances this role will be responsible for developing and driving value within your partners to ensure the achievement mutually beneficial outcomes.

WHAT YOU’LL DO

• Establish strong relationships with the partners with a view to maintain and grow your allocated portfolio
• Serve as the lead point of contact across commercial and operational requirements
• Understand the financial performance and potential opportunities for improvement via forecasting and planning
• Develop and execute strategic alliance plans that engage frontline activation
• Present strategic and operational reviews on a regular cadence
• Work collaboratively across multiple stakeholders to optimise efficiencies for projects
• Collaborate with the sales team to align sales and Alliance efforts
• Monitor industry trends and stay up to date on competitors and market conditions
• Develop and implement Alliance partner programs, such as training, marketing, and incentives
• Measure and report on the performance of Alliance partners, using metrics such as sales and revenue
• Forecasts and reports on partner performance (including referrals, applications, as required) monthly or when required
• Identify and resolve conflicts and challenges within the alliance with Head of, ensure that ROI is achieved through the Partnerships, negotiate externally and internally to dive the best commercial outcomes
• Work with internal Tyro teams to ensure that support whether through Marketing, Sales, Service is delivered to each Partnership
• Provide support and guidance to partners on product and solution offerings
• Attend industry events and conferences to build relationships and promote the company