Senior Analyst, Change Enablement and Adoption

at  Salesforce

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Job Category
Enterprise Technology & Infrastructure
Job Details

ABOUT SALESFORCE

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Do you thrive in a fast-paced, highly collaborative environment? Do you get excited about helping people understand and embrace innovative new technology? Salesforce Business Technology is seeking a Change Lead to join our BT Change Enablement and Adoption team as part of the Strategy & Enablement group. We collaborate with cross-functional teams at Salesforce to deliver strategic change management programs, ensuring that technology solutions are successfully adopted.
In this position you will help execute the strategy that makes complex change easy for our internal teams. You will conduct an impact analysis to help develop and implement the change management strategy and plan, working with project teams and internal business partners who are eager to make change happen. Your change plans will guide business partners to achieve operational success and drive adoption for end users. Key to this role is your ability to build relationships, apply critical thinking and take the initiative to drive results. As a successful Change Lead, you will use influence and innovation to increase adoption and ensure a positive end user experience.

• Lead mid-level change programs or a significant part of a larger change program in our CIO portfolio
• Develop an impact analysis to assess the complexity of the change
• Build or significantly contribute to the overall enablement strategy and plan, including training and communication
• Collaborate with project teams to ensure the successful execution of the end-to-end technology enablement strategy
• Proactively identify and implement improvements to the change management strategy & methodology
• Work closely with project teams and business partners across the company
• Build executive presentations and identify risks and issues relating to the change management workstream