Senior Analyst - Collections Analytics

at  Transurban

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.
About the role
We’re seeking a Senior Analyst Collections Analytics to bring their SQL and data analytics skills and provide detailed subject matter expertise and in-depth analysis of collections data, attain insights and transition these to the development of Initiatives designed to increase revenue.
You’ll join a growing and innovative team, who deliver initiatives at an enterprise level and utilise Collections best practice and data models to optimise Transurban’s Collections performance.
As our Senior Analyst Collections Analytics you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.
Day-to-day, you will:
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Be a trusted key point of contact for understanding and evaluation of all Collections data, business and operational initiatives

• Demonstrate data excellence by building and enhancing data structures which are effective and efficient, in order to deliver to promote fast and accurate reporting
• Ensure appropriate data governance controls are implemented for storage and sharing of sensitive information
• Build collection propensity models, profitability analysis, probability analysis, risk scoring and propose new metrics
• Develop, maintain, and continually enhance strategic dashboards, that are dynamic, easy to use and fit for executives and senior leaders to facilitate data driven decision making
• Proactively recommend strategies for use of models and insights, focusing on how data driven solutions can be progressively tested and implemented to improve Collections and customer outcomes
• Utilise predictive analytics to models different customer patterns and actions

This role will suit someone with a curious mind and transferrable skills and experiences, including:
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Extensive experience with relational databases and SQL

• Extensive experience in manipulating and analysing complex, high-volume, high-dimensionality data from varying sources
• Experience with ETL tools
• Experience with visualisation tools, such as Tableau
• Proven ability to communicate complex quantitative analysis in a clear, precise and actionable manner
• Strong stakeholder management, communication and influencing skills coupled with the ability to work in an ambiguous environment

If you meet some of these requirements, but not all, we encourage you to submit your application.
With a career at Transurban, you’ll enjoy a range of benefits, including:
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A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year

• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
• Share offers and insurance benefits
• Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.
We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.
We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on
careers@transurban.com
.
Ready to help us keep cities moving? Apply today.
Job Type:
Permanent
Closing Date:
07-July-2024 0:00
Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location:
Melbourne CBD & Inner Suburbs Melbourne VI

Please refer the Job description for details