Senior Analyst, New Initiatives & Vendor Management

at  Questrade Financial Group

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.
What’s it like working as a Senior Analyst, New Initiatives & Vendor Management at Community Trust Company?
Reporting to a Manager, New Initiative & Vendor Management at Community Trust Company (CTC), the Sr. Analyst, New Initiative and Vendor Management will support the New Initiative and the Third Party Risk Management programs at CTC by working with the lines of business to ensure the implementation of CTC’s New Initiative and Third Party Frameworks. The candidate will display proficiency working with third and fourth party arrangements in a highly outsourced technical environment.

Need more details? Keep reading…

• Work closely with business owner / stakeholders to complete new initiative and third party documentation, risk assessments, and due diligence requirements
• Identify levels of risk and criticality of processes, vendors and new initiatives
• Ensure new initiatives and third party arrangements are in alignment with CTC’s risk appetite levels
• Provide feedback and commentary on documentation and procedure inputs when challenged by the second line of defense
• Participate in vendor reviews (performance reviews, risk assessments, and due diligence)
• Ensure business activities, functions and services performed are in compliance with applicable legal and regulatory requirements, and internal policies and standards
• Support business lines with the identification, management and reporting of risks and the identification and implementation of control / risk mitigation measures
• Support business lines with delivery plans for new initiatives ensuring operational readiness and post-implementation reporting delivery is in place
• Escalate potential risks for approval / acceptance
• Review third party arrangements and contractual clauses providing suggestions and feedback to business and legal with specific attention to service level agreements, sub-contracting, and exit / termination clauses
• Request and review vendor documentation for the third party, including but not limited to Business Continuity Plans, Disaster Recovery Testing, and Security Control Audit Reporting (ex. SOC2)
• Support the Manager to identify opportunities to further enhance New Initiative and TPRM processes that align with strategic goals, enterprise frameworks, statutory and regulatory requirements, risk appetite, and industry best practices
• Participate in addressing internal and external audit review findings and closure activities
• Maintain active project and vendor listings
• Regular progress reporting for new initiatives and vendor onboardings

So are YOU our next Senior Analyst, New Initiatives & Vendor Management ? You are if…

• University degree in Business Management, Economics, Finance, or related field
• 2-4 years of Vendor Management experience
• Familiar with Third Party Risk Management Framework and Governance such as OSFI B10
• Strong understanding of outsourcing arrangements related to IT and Cybersecurity services
• Knowledge of Project Management processes
• Knowledge of effective Change Management practices
• Strong understanding of Business Continuity Plan and Disaster Recovery processes
• Understand contractual terms and conditions and their legal implications
• Strong analytical skills, ability to set priorities
• Ability to understand company-wide project initiatives, see cross-functional impacts, and comprehend overall company business directives
• Excellent oral and written communication skills as well as receptive listening skills, able to convey complex ideas in a clear, concise manner to various audiences
• Negotiates skillfully and finds common ground
• Manages the risk that comes with moving forward when the outcome isn’t certain
• Adapts quickly to changing conditions
• Views mistakes as opportunities to learn
• Enjoy the challenge of unfamiliar tasks
• Seeks new approaches to solve problems
• Sets aggressive goals and high standards
• Pursues everything with energy, drive and the need to finish
• Persists in the face of challenges and setbacks
• Creates a feeling of belonging and strong team morale among cross-functional formal and informal teams

Please refer the Job description for details