Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.

ABOUT THE ROLE

We are looking for a Senior Workforce Planning Analyst to join our growing team!
Our primary focus is on the outperformance and growth of our agencies and external partners, with whom we cultivate and nurture strong business relationships through the planning of their sales and service call center staff.

What you’ll do here :

• Gather, analyze, model and interpret data from various sources to provide workforce planning recommendations.
• Adapt and use forecasting models and tools.
• Produce structured analyses and performance reports relevant to business sectors and adapt them to the stakeholders to whom they are addressed.
• Support business sectors in the budget process.
• Participate in systems and process improvement initiatives.
• Build and maintain strong relationships with various partners inside and outside the workforce planning team.
• Find ways to simplify the way things are done, because you’re not a fan of the status quo.

What you bring to the table:

• Bachelor’s degree in business administration, finance, mathematics, statistics or a related field, or equivalent combination of education and experience
• Strong analytical skills and attention to detail
• Thoroughness and ability to research and collect data
• Ability to synthesize and share information
• Expert with Excel
• Strong ability with PowerPoint and Word
• Very good sense of organization and priorities
• Bilingualism (French) is required considering the necessity to interact on a regular basis with French-speaking colleagues.

LI-Hybrid

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique