Senior Assistant, Leadership Support Centre, Central Business Services

at  Deloitte

REQ #

15670
Job description

CONNECT TO YOUR OPPORTUNITY

Ideal candidates will be looking to start a career in Business Support Services or Executive Assistants that are looking for a new challenge. You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte.
The role is spilt as follows:
Executive Assistant to Partner / Associate Partner / Director Support
70% (variable) provision of full support assistance to an allocation built from Partner / Associate Partner / Senior Directors.
Leadership Support Centre (LSC) Senior Assistant
30% (variable) supporting the LSC management team in coordinating the provision

Executive Assistant to Partner / Associate Partner.

• Extensive calendar and diary management; scheduling client and senior stakeholder meetings
• Coordinating schedules, meetings and appointments
• Client relationship; supporting meeting materials, coordinating schedules, organising logistics and diary invites
• Travel arrangements; arranging travel, PTA, visas and booking accommodation
• Expense management
• Out-of-Office alternative contact; supporting the movement of client emails during periods of absence and leave of Senior Directors
• Building strong relationships with key client EAs
• Establishing a rapport with clients, Partners, Directors and staff
• Cover during periods of holiday and sickness
• Maintains a positive, professional and proactive approach; articulates thoughts and ideas in a manner which instils confidence in others and builds relationships at all levels across the business and with external contacts

Senior Assistant, Leadership Support Centre (LSC)

• Supporting the day-to-day operations and deployment of the LSC EA team; proactively supporting business demand, reviewing resource allocations accordingly and ensuring smooth service transition of additional work
• Supporting the LSC management team in resolving escalations
• Conflict resolution and ability to influence and negotiate with senior stakeholders
• Enhancing and championing national working policies and practices
• Collaborating cross-geography and cross-culture to develop relationships with team members to ensure diverse contribution to solutions
• Contribute to wider projects and initiatives within Business Support, as required
• Leading process and service delivery, supporting coaching and sharing knowledge with the team
• Supporting diverse teams within an inclusive team culture where people are recognised for their contribution

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

• GCSE education, including Math and English (or equivalent)
• Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)
• Excellent organisational and diary management skills
• Ability to plan, prioritize, multi-task and manage own workload to tight deadlines
• Relevant experience of standardising and improving ways of working.
• Proactive and creative approach to problem solving - ability to ‘think outside the box’
• Strong written and oral communication skills; ability to draft own correspondence
• Ability to manage senior stakeholders effectively.
• Ability to work effectively under pressure and to prioritise workload.

Please refer the Job description for details