(Senior) Assistant Manager - Allied Health & Pharmacy Ops (Marcomms)

at  National University Hospital

CAREER IN THE HOSPITAL

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more
than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have
on individuals, families, and entire communities.
At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support
and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting
impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you
take up in the hospital.

KEY REQUIREMENTS

• Good degree in Marketing, Multimedia, Business or equivalent
• At least 3 years of relevant working experience, preferably in the healthcare industry.
• Strong communication skills (written and oral), able to write and edit different types of text.
• Creative and well versed in basic graphic design and video editing software.
• Good team player with strong interpersonal skills who can work in a team and independently, in a fast-paced environment.
• Meticulous with strong project management and presentation skills.
• Positive individual who is adaptable and can work under tight timelines.

ABOUT DEPARTMENT AND PURPOSE OF THE POSITION

The incumbent will augment the marketing communications and business development capabilities in Allied
Health & Pharmacy Operations. He / she will provide marcoms and operational support for 3 departments –
Rehabilitation, Dietetics and Pharmacy.
The incumbent will be integrally involved in the departments’ below-the-line and social media initiatives to
heighten awareness and create positive brand recall, and various projects to enhance patients’ experience. He
/ she will also support the creation and updating of educational resources for Rehabilitation and Dietetics.
He / she will also support the Manager in assigned projects from inception to completion.

PRIMARY RESPONSIBILITIES AND DUTIES

• Educational & Marketing Collateral
• Initiate / collaborate with project owners to develop new collateral where appropriate. To lead and see through project in a timely manner.
• Ensure all collateral are harmonised, in accordance with NUH / NUHS brand identity guide.
• Advocate and facilitate sustainability by moving from printed to e-copies.
• Business Development
• Support the departments’ initiatives to develop services and revenue streams.
• Monitor performance and where appropriate, work with stakeholders to institute appropriate strategies and solutions to ensure cost recovery and sustain profitability.
• Operational & Patient Experience Projects
• Support and manage assigned projects - work with stakeholders to implement initiatives, track project milestones, escalate and resolve issues in a timely manner.