Senior Associate, Client Processing

at  BNY Mellon

BRING YOUR IDEAS. MAKE HISTORY.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world’s top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We welcome you to apply! When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company.
We’re seeking future team members for our Transfer Agency Investor Services operations team with roles located in Singapore in HYBRID positions.

In this role, you’ll make an impact in the following ways:

• In-Depth understanding of Private Equity, Hedge, Real Estate/Hybrid funds, associated application/system expertise is preferred.
• Lead client onboarding and internal conversions for Alternatives Investor Solutions, ability to work closely/independently with client and front office teams.
• Assists management in the day to day operations, serves as Escalation point of contact for key clients.
• Consults and provides oversight on partner locations, responsible for client deliverables.
• Conducts review of processes & procedures to ensure Organizational Records are up to date.
• Apply key controls/processes to identify potential risk to Business/Operations.
• Analyzes business data to identify trends & improve service delivery,
• Participates in client service reviews & ability to represent the firm in-person/virtually.
• No direct reports; provides guidance to less experienced team members as needed, Contributes to the achievement of team objectives

To be successful in this role, we’re seeking interest in the follow areas:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5- 7 years of total work experience required. Experience in transfer agency operations preferred.
• Japanese & Mandarin language proficiency would be an added advantage to support client segments

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg’s Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP’s Climate Change ‘A List’
• Forbes Blockchain 50

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart

In this role, you’ll make an impact in the following ways:

• In-Depth understanding of Private Equity, Hedge, Real Estate/Hybrid funds, associated application/system expertise is preferred.
• Lead client onboarding and internal conversions for Alternatives Investor Solutions, ability to work closely/independently with client and front office teams.
• Assists management in the day to day operations, serves as Escalation point of contact for key clients.
• Consults and provides oversight on partner locations, responsible for client deliverables.
• Conducts review of processes & procedures to ensure Organizational Records are up to date.
• Apply key controls/processes to identify potential risk to Business/Operations.
• Analyzes business data to identify trends & improve service delivery,
• Participates in client service reviews & ability to represent the firm in-person/virtually.
• No direct reports; provides guidance to less experienced team members as needed, Contributes to the achievement of team objective

To be successful in this role, we’re seeking interest in the follow areas:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 5- 7 years of total work experience required. Experience in transfer agency operations preferred.
• Japanese & Mandarin language proficiency would be an added advantage to support client segment