Senior Associate, Donor Relations

at  Ordway Center for the Performing Arts

The Ordway: The Ordway is the arts epicenter of Saint Paul, Minnesota, and one of the leading nonprofits performing arts centers in the country. Founded on the belief that performing arts should be wide-ranging and accessible to all, the Ordway is home to a variety of performances that encompass the finest in Broadway musicals, concerts, dance and vocal artists. Known as the most comfortable place to catch a show in Minnesota, the Ordway includes a magnificent 1,900-seat Music Theater, a state-of-the-art 1,100-seat Concert Hall and spacious lobbies. The Ordway aims to reflect the communities it serves and address barriers to ensure everyone can experience the power of the performing arts.
Position Purpose: The Senior Associate, Donor Relations plays a key role in connecting donor and prospect strategies to implementation and results. The Senior Associate works closely with Advancement colleagues to ensure timely stewardship of Ordway donors (individual and institutional), and is responsible for administrative organization and support for the Advancement department. The incumbent will have frequent contact with donors and prospects, and exercise confidentiality and discretion. Qualified candidates will demonstrate strong communications skills, an ability to manage multiple deadlines, superior organization skills and attention to detail.

Position Details:

• Posting Date: 6/4/24
• Closing Date: The Ordway is dedicated to building an equitable environment and strongly encourages applications from Black, Indigenous, People of Color, women, transgender, and non-binary candidates. This position will remain open until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the theater field are strongly encouraged to apply.
• Employee Type: Exempt, Full-time
• Pay: Starting at $51,000 annually
• Department: Advancement
• Reports to: Director of Individual Giving

Key Performance Areas:

• Facilitate efficient communication and benefit delivery between Advancement department and donors.
• Consistent donor stewardship for Institutional giving partners.
• Provide the Advancement department operation and administrative support to expedite daily tasks.
• Assist with preparation of Advancement events as needed.

Other Qualifications:

• High school diploma or GED required, B.A. or B.S. preferred.
• Three to five years of executive assistance or office management/coordination including customer relations, preparation of financial reports, database management, and general office skills.
• Ability to work a flexible schedule, including evenings and weekends as needed.
• Reliable transportation required.
• Experience working in a customer/donor database system.
• Exemplary customer service skills and the ability to demonstrate behaviors that enhance the level of customer satisfaction and meet the customer expectation. Ability to demonstrate an understanding of the customer’s request, offer solutions, priority tasks, be proactive, demonstrate flexibility and a desire to satisfy the customer, and progress the Ordway’s mission.
• Proficient in Microsoft Office Suite (Excel, OneNote, Outlook, PowerPoint, Outlook, Publisher and Word), Internet Explorer and WordPress.
• High degree of sensitivity for confidentiality.
• Ability to identify, evaluate, investigate and offer alternative solutions to problems.
• Ability to anticipate and plan for the unexpected.
• Ability to demonstrate positive, proactive and self-motivated behavior.
• Ability to represent the Ordway in a professional manner.

The Ordway requires all employees to adhere to the COVID safety standards set by the artists and tours that perform on our stages. This means that at times Ordway employees may be required to wear masks, to take COVID tests, and possibly, to provide proof of COVID vaccination. The Ordway is an equal opportunity employer and will consider requests for reasonable accommodation for employees and applicants based on disability or sincerely held religious beliefs.
To Apply: For more information or to apply, visit ordway.org/employment.
Ordway is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, age, local human rights commission activity, national origin, and veteran, or disability status. The Ordway Theater and administrative office are wheelchair accessible and service animals are welcomed. All applicants who have questions or needs regarding access accommodations or interpreting assistance for job interviews are encouraged to reach out to Human Resources.
We know there are great candidates who may not fit into the criteria we’ve outlined here, or who have important skills we haven’t listed. If that’s you, please don’t hesitate to apply anyway and tell us about yourself.

Please refer the Job description for details