Senior Branch Manager
at Suncorp Group
Brisbane, Queensland, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 28 Jul, 2024 | Not Specified | 17 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Lead a Branch frontline team to deliver service excellence to our customers.
- Permanent role based in Bundaberg
- Full relocation provided to successful candidate if required
Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other.
The Consumer Distribution teams are a key connection point for our customers. We create value for our customers and employees by having needs-based conversations to meet their needs and to provide an exceptional customer service.
The Branch Manager will lead a Branch Frontline team of 5-8 direct reports to provide value and service excellence to our customers and help drive the region’s revenue and growth. The Branch Manager will play a critical role in supporting and coaching a highly motivated team to build a customer centric culture.
Responsibilities:
- Achieve customer acquisition, service and retention for product lines and customer segments within your Branch.
- Demonstrate and embed a digital mindset to educate customers and bring them on a journey to interact with new and digital ways.
- Recruit, develop and retain an engaged and skilled workforce, supported by quality development planning and effective FTE management.
- Lead, train, coach and motivate the Branch frontline team to support a culture of customer centricity, credit quality, processing efficiencies and high performance-edge.
- Design, implement and monitor an effective business plan agreed with the Regional Manager to grow and improve regional profitability.
- Instil an environment that proactively seeks effective and efficient improvement solutions to regional and financial issues and challenges.
- Manage the region to meet audit, quality and compliance objectives with corporate policies and procedures including employee compliance and data quality standards.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Brisbane QLD, Australia
