Senior Business Analyst, Customer Product Owner

at  NCR Corporation

Senior Business Analyst, Customer Product Owner
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.

REQUIREMENTS ANALYSIS

• Gather customer requirements and conduct analysis on high-level requirements.
• Provide retail industry knowledge to business and technical team members.
• Evaluate proposed change requests to existing solutions to identify potential adverse impacts.
• Ascertain that newly implemented/ revised solutions and supporting processes are meeting end-user requirements and business objectives.
• Conduct gap analysis against a new market opportunity.

REQUIREMENTS

• BS or MS degree in a technical discipline or equivalent experience in an IT-related field.
• Experience in conducting requirements analysis, technical investigation, and troubleshooting.
• Experience with technical writing including solution design documents, business rules, and user stories.
• Experience working with issue management tools like Jira or TFS.
• Ability to communicate effectively across various functional and multicultural groups in a complex, global environment.
• Ability to work effectively as part of a team, while often working independently and with little direct supervision to accomplish goals.
• Ability to recognize high-level opportunities for improvement and change.
• Ability to assimilate and apply new job-related information in a timely manner