Senior Business Analyst

at  Digital Health and Care Wales

This is a strategic role aimed at driving the Business Analysis function across Single Record and promoting the work of the Business Analysts across DHCW. The role will provide leadership and Business Analysis expertise to ensure the successful delivery of the DHCW Single Record high profile and complex products as well as providing line management to ensure the Business Analysis team are working cohesively and effectively.
The role will provide business analysis services to products on an assignment basis which will vary in scale and complexity. The Single Record team is responsible for the Welsh Clinical Portal, a product giving NHS professionals in Wales access to patients’ digital health records and includes Electronic Test Requesting, the Welsh Nursing Care Record, and a programme of work digitising outpatient processes and referrals.
The focus of the DHCW Business Analysis function is to clearly elicit, define and document stakeholder requirements and to work with technical design, development, test teams to see products through to implementation. The post holder will work proactively with technical and product teams providing support at different stages of the product lifecycle and across a variety of clinical software product areas.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

• Lead in the discipline of Business Analysis for Single Record and by virtue across the Digital Health and Care Wales software department,
• Lead on delivering artefacts from the concept through requirements, design, delivery, evaluation and continuous improvement.
• Ensure business processes and any existing or future system interoperability needs are understood, documented and considered.
• Using existing system data to learn and validate design problems, usage trends and user sentiment.
• Organise and conduct interactive user centred design sessions, focusing on the needs of the users at each phase of the iterative development including prototype evaluations.
• Ensure user experience is alongside health information data capture at the forefront of delivery,
• Promote the concept of alternate solutions being deployed to evaluate and build on.
• Ensure full articulation of functional and non-functional requirements including scale, security, reliability and performance.
• Research commercial Portal and Electronic Health Record solutions to determine the best ideas for implementation.
• Understand the value of the product or feature being delivered, to report the as-is, to-be and future as-is post-implementation and with each iteration.

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Tra

• Lead in the discipline of Business Analysis for Single Record and by virtue across the Digital Health and Care Wales software department,
• Lead on delivering artefacts from the concept through requirements, design, delivery, evaluation and continuous improvement.
• Ensure business processes and any existing or future system interoperability needs are understood, documented and considered.
• Using existing system data to learn and validate design problems, usage trends and user sentiment.
• Organise and conduct interactive user centred design sessions, focusing on the needs of the users at each phase of the iterative development including prototype evaluations.
• Ensure user experience is alongside health information data capture at the forefront of delivery,
• Promote the concept of alternate solutions being deployed to evaluate and build on.
• Ensure full articulation of functional and non-functional requirements including scale, security, reliability and performance.
• Research commercial Portal and Electronic Health Record solutions to determine the best ideas for implementation.
• Understand the value of the product or feature being delivered, to report the as-is, to-be and future as-is post-implementation and with each iteration