Senior Business Analyst

at  Fraser Health

Salary range: The salary range for this position is CAD $37.01 - $53.20 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC’s Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

BUILD YOUR CAREER EXPERIENCE AS YOU:

• Providing senior-level business analysis, including gathering business and technical requirements, proposing solutions to clinical users, and offering ongoing support.
• Offering analytical support to clinical users by extracting, cleaning, and modeling data from electronic health records systems like MEDITECH, utilizing software such as Excel, IPeople Direct Table Viewer, and Microsoft SQL Server.
• Collaborating with Digital Patient and Provider Experience (DPPE) departments, partner organizations, infrastructure support teams, and external vendors to implement new technologies and solutions for the organization.
• Working closely with the project managers and the project teams to define the scope, objectives and timeline of the deliverables, translate the business requirements into the technical requirements and implement the solution.

Are you motivated to join us? We will be looking for you to have the following:

• Bachelor’s degree in Computer Science, Management Information Systems, Health Information Science, or a related field.
• Three to five years of recent experience in analytics, programming, and/or electronic health records systems management in a medium to large-sized organization.
• Experience working with health and corporate information systems.
• Familiarity with an electronic health information system such as MEDITECH, Paris, and/or Intraheath Profile is advantageous.
• Strong knowledge of the database systems and ETL processes.
• Strong proficiency in SQL, R, Python, VBScript, Power BI and Excel.
• Experience working with healthcare data.
• Excellent communication skills, with the ability to effectively communicate complex technical solutions to non-technical stakeholders.
• Excellent communication skills, with the ability to effectively communicate complex technical solutions to non-technical stakeholders.

PROFESSIONAL/TECHNICAL CAPABILITIES

• Demonstrated knowledge of health and corporate information systems.
• Ability to analyze business processes and business specifications.
• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
• Ability to develop innovative system/computing technology approaches and
• solutions for customer business needs.
• Analytical reasoning and problem solving skills.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal effectively with others.
• Ability to organize and prioritize work.
• Ability to work independently and as a member of a team.
• Physical ability to perform the duties of the position.

• Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.
• Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.
• Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
• Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.
• Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
• Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.
• Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
• Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.
• Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team