Senior Business Analyst – Implementation Stream

at  Halcyon Knights

INFORMATION TECHNOLOGY | DIGITAL TRANSFORMATION

AGENCY CONTRACTOR REQUEST (Student 360 Foundation Project)
Requirement
Position: Senior Business Analyst – Implementation Stream
Location: Wallumattagal Campus
Expected contract length:
9 Months
Anticipated start date: Candidates that are immediately available to start
Submissions
Number of candidates: 1
Expected rate: $900 to 1,100 per day (inc. Super and agency fees)

The Role The Role Our Student360 Program is seeking a Senior Business Analyst who will be responsible for assisting the implementation stream of the project to ensure that end-to-end project dependencies and timelines are managed. This role requires a deep understanding of both business processes and their interactions with technical systems. This role will report to the Implementation Stream Lead, Student360 and will play an important role in the implementation of a student enquiry CRM that will support students throughout their journey. The Student360 Foundation Project will deliver a student enquiry CRM (Salesforce) that will provide an end-to-end student engagement and service delivery. Key Duties for the role

• Work with multiple stream leads to monitor project progress, in particular in relation to key inter-stream dependencies
• Assist with the development and execution of a deployment plan including a checklist of all business and technical readiness activities
• Raise project risks and issues as required and monitor their progress and resolutions
• Assist other Stream Leads, as required, in order to remediate implementation blockers

• Act on behalf of the Implementation Stream Lead as required • Maintain accurate records of requirements, changes, and
decisions throughout the project lifecycle. • Act as a liaison between business stakeholders and technical

teams, ensuring effective communication and understanding between both parties.

• Resolve conflicts by facilitating productive discussions. 1. Analyse data to identify trends, patterns, and insights,

supporting data-driven decision-making processes.

2

• Work with the project team and stakeholders to mitigate any issues or risks.

Essential Criteria
1. A Degree or equivalent experience in business, management or information management.
2. Minimum 5 years experience in business analysis, preferably in complex / large organisations.
3. Strong analytical and problem-solving skills. 4. Strong understanding of digital transformation concepts and
methodologies. 5. Excellent communication skills, both written and verbal, with
the ability to communicate complex technical concepts to non-technical stakeholders.
6. Ability to multi-task, prioritise, work under pressure, work autonomously and meet deadlines.
7. Experience in Higher Education or salesforce implementations highly regarded.
8. Experience in Agile methodology practices highly regarded. 9. Knowledge of JIRA, Confluence, Miro, Microsoft Project and
other Project Management tools
Submissions by email to:
kate.durie@mq.edu.au
Submissions due by: ASAP, with deadline of Friday the 22nd of March 2024
Interviews: In person
Enquiries
About the role or the hiring process:
In writing to kate.durie@mq.edu.au Or online in open Q&A session on Tuesday the 19th of March 2024 at 1.30pm via teams on link Here
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success. We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.
Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.
mailto:kate.durie@mq.edu.au
mailto:kate.durie@mq.edu.au
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• Work with multiple stream leads to monitor project progress, in particular in relation to key inter-stream dependencies
• Assist with the development and execution of a deployment plan including a checklist of all business and technical readiness activities
• Raise project risks and issues as required and monitor their progress and resolutions
• Assist other Stream Leads, as required, in order to remediate implementation blocker